Privacy Policy
This policy describes how KWILL Merchant Advisors ("we," "us") collects and uses information through the 661 W Lake Street website.
What we collect
When you submit the contact form, we collect your name, email address, phone number if you provide one, and the contents of your message. We use this information to respond to your inquiry and to follow up about available space at 661 W Lake Street.
When you visit the site, we automatically collect standard web analytics data including your IP address, browser type, device type, pages visited, time spent on each page, and the site or search term that referred you. This helps us understand how visitors use the site and what information they're looking for.
How we use it
We use contact form submissions to respond to leasing inquiries, schedule tours, and communicate about available space. We do not sell your information, share it with third parties for marketing purposes, or use it for any purpose unrelated to your inquiry.
We use analytics data in aggregate to improve the site. We do not use it to build individual profiles or target advertising.
How long we keep it
We keep contact form submissions for as long as the inquiry remains relevant, typically up to two years from the last communication. Analytics data is retained according to the default settings of our analytics provider, generally 14 months.
Cookies
The site uses cookies to support basic functionality and to collect analytics data. You can disable cookies in your browser settings. Disabling cookies may affect how the site performs.
Third parties
We use the following third-party services that may process your information: the website hosting platform (Framer), analytics software, and our email provider. Each of these services has its own privacy policy governing how it handles data.
Your rights
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Send requests to the contact email listed on the site. We will respond within 30 days.
If you are located in the European Union, the United Kingdom, or California, you have additional rights under applicable law, including the right to object to processing and the right to data portability. Contact us to exercise any of these rights.
Security
We take reasonable measures to protect the information you submit. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The date at the top reflects the most recent revision. Material changes will be noted on the site.
Contact
Questions about this policy can be sent to the contact email listed on the site, or mailed to KWILL Merchant Advisors, 661 W Lake Street, Chicago, IL 60661.